Since 1852 Smith & Wesson has empowered Americans with the freedom, equality, and security promised by the Declaration of Independence and guaranteed by the Bill of Rights. It is this sense of safety and security that frees us to pursue our goals and dreams, define our future, and fulfill the promise of America.BENEFITS Health, Dental & Vision Prescription Drug Coverage Employee Assistance ProgramGroup Life Insurance Disability Insurance Investment 401K PlanEmployee Stock Purchase Plan PTO & Holidays Profit Sharing Tuition Assistance ProgramBanking Services Employee Product Discounts NRA Membership Service Awards Scope of job -- Supervise factory employees in a distribution, manufacturing or assembly environment: plan and assign work, implement policies and procedures and recommend improvements in production methods, equipment, operating procedures and working conditions.Essential Duties and Responsibilities:Ensure manning of all scheduled workstations by qualified employeesTrain operators as needed to run assigned jobs properlyAssist operators in interpretation and execution of quality standards and operating proceduresRun to production plan/schedule and achieve productivity and quality goalsEnsure that all operator paperwork is properly and completely filled outDocument progress and issues in daily log bookEnsure techs and team members are performing their jobs efficientlyAssist operators and techs as needed (breaks, alarms)Act as coach and facilitator for production crewConduct training sessions to keep workers' job knowledge up to dateEnsure that quantity, quality and location of tools, equipment and materials are adequate for the assigned tasksEnsure proper maintenance of records regarding process quality, product quality, safety and health, environmental protection, inventory status, attendance and production levels (future)Evaluate performance of teams and individual workers, and counsel all concerned for continuing improvementConduct annual performance appraisals for operators as neededDrive a continuous improvement cultureDrive improvements, monitor results, and take actions as necessaryWork closely with other areas such as engineering, marketing, sales, supply chain, human resources, training and payrollEnsure effective employee relations; providing employee coaching and development; making employment decisions; resolving employee issues through problem resolutionBalance quality, productivity, cost, safety and morale to achieve positive results in all areas; working to continuously improve in all areasManage departmental performance measures, including visual controls and providing regular progress reports to Operations ManagerMaintain and control departmental budgetInvestigate issues, problem solving, and continuous improvement on order processing and operating efficientlyFacilitate bi-annual serialized inventory, audit and review serial number reportsMaintain a safe, clean, and organized work environmentLogistics only:Achieve a high-level understanding of Process, RDS, and SAP picking and routing activatesAssist with training employees on the WMS and WCS processManage the pick, pack, label, and ship processPrioritize orders based on ship windowMaintain and update WCS to meet customer specificationsMaintain inventory accuracy by physical movement and also electronic movement utilizing company software systems.Perform cycle counts duties, including investigating discrepanciesMonitor shipments to ensure accurate A&D book recordsNOTE: This list presents only the principal duties of the position and is not intended to be comprehensive. The duties and responsibilities listed above may be changed or supplemented at any time in accordance with business needs and conditions.Education and Experience:Bachelor's degree or equivalent, and 5-7 years' experience in a manufacturing facilityKnowledge of lean manufacturing principles and techniques is preferred, and strong problem-solving skills are requiredPending position assigned, this position may require a working knowledge of Plastic Injection Molding (PIM), logistics operations, conventional machining, and assemblyAn understanding and working knowledge of process development and improvement tools to drive improvement activities within the assigned manufacturing cell, as well as new product introduction, troubleshooting process and product problemsCompetencies and Skills:Must be able to communicate in English verbally and in writing (verbal instructions, written memos and instructions)Must be proficient in Microsoft Word, Excel, and PowerPointExcellent verbal and written communication skills are requiredSAP (Preferred)Other essential skills and experiences desired:Leadership: a demonstrated ability to lead people and get results through othersPlanning: an ability to think ahead and plan over a 30-day time span and prepare action plans to achieve resultsSupervision: employee hiring and retention, performance review and disciplineMeasurement of performance to goals and standardsAn ability to balance and achieve positive results in the areas of safety, quality, productivity, cost and employee relationsQuality, orientation and attention to detailProblem analysis and resolutionStrong interpersonal and communication skillsAn ability to manage multiple prioritiesStrong team playerPhysical Demands:Works in a manufacturing environmentAble to lift and move up to 25 pounds occasionallyAble to stand, sit, stoop, squat and walkNOTE: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment and Personal Protective Equipment:Within any of our facilities, employees may be exposed to manufacturing noise, airborne liquid chemicals, fine particulate dust, ambient temperatures, and industrial lighting. Work environment is similar to most manufacturing and distribution operations. May be exposed to excessive noise, temperatures, hazards associated with working around moving machinery, work in confined quarters, exposure to vibrations and shop lighting, continuous exposure to hot temperatures, may be humid, odors, dust, continuous exposure to mechanical hazards, and occasional exposure to chemical hazards.The following Personal Protective Equipment is required:Safety glasses with side shields and hearing protection required when on manufacturing floorThe use of additional personal protective equipment (PPE) may be required when a job task(s) is being completed in or around your assigned department or in another department, this includes safety eyewear, hearing protection, and safety footwear.Revised 9/2/2025
