[Remote] Marketing Operations, Campaign Production Lead

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Note: The job is a remote job and is open to candidates in USA. Dropbox is a global community focused on innovative work practices, and they are seeking a Marketing Operations, Campaign Production Lead. This role involves leading the Campaign Operations team to ensure the successful execution of global marketing campaigns while collaborating with various cross-functional teams.


Responsibilities

  • Team Leadership: Manage and mentor a team of campaign specialists and agency partners responsible for end-to-end campaign execution (build, QA, launch, reporting)
  • Process Design: Create and optimize campaign workflows, intake processes, QA checklists, and documentation to drive consistency, scalability, and quality
  • Campaign Execution Oversight: Ensure timely and accurate execution of global email and multi-channel campaigns in Marketo and Salesforce
  • Quality & Compliance: Uphold data privacy and email compliance standards (GDPR, CAN-SPAM, CASL) across all campaigns
  • Vendor Management: Own agency relationships and budgets, ensuring on-time delivery, clear SLAs, and high-quality work
  • Performance Reporting: Analyze campaign performance and operational metrics to inform decision-making and improve results
  • Cross-Functional Collaboration: Partner with key stakeholders across marketing and sales to align on campaign strategy, timelines, and outcomes
  • Continuous Improvement: Champion operational efficiency, experimentation, and best practices in campaign execution

Skills

  • Minimum of 5 years of experience in Marketing Operations, including at least 2 years leading a Campaign Operations or Marketing Operations team
  • Extensive hands-on experience with Marketo is essential. This is a SME role that requires the ability to coach and mentor both team members and cross-functional partners on system usage and best practices
  • Experience with project management and resource planning tools (e.g., Jira)
  • Proven track record of using data to drive decisions and continuously optimize campaign performance and conversion rates
  • Highly organized with the ability to prioritize tasks, manage time effectively, and translate business goals into actionable execution plans
  • Strong interpersonal and communication skills, including the ability to explain technical concepts to non-technical audiences
  • Exceptional attention to detail
  • Ability to foster a collaborative, high-performing team environment
  • Strong understanding of database structure, marketing analytics, and campaign attribution models
  • Experience managing agency partners with significant budgets and responsibility for high-impact deliverables

Education Requirements

  • Bachelor’s degree in Marketing, Communications, Business, or a related field, or equivalent professional experience

Benefits

  • Competitive medical, dental, and vision coverage
  • 401(k) plan with a generous company match and immediate vesting
  • Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
  • Income Protection Plans: Life and disability insurance
  • Business Travel Protection: Travel medical and accident insurance
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
  • Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
  • Access to over 10,000 global co-working spaces through Gable.tomaking it easy to book flexible workspaces for collaboration or individual work
  • Quarterly Cell phone and internet allowance
  • Mental health and wellness benefits
  • Disability and neurodivergence support benefits

Company Overview

  • Dropbox is a smart workspace company that provides secure file sharing, collaboration, and storage solutions. It was founded in 2007, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.dropbox.com.

    • Company H1B Sponsorship

  • Dropbox has a track record of offering H1B sponsorships, with 88 in 2025, 116 in 2024, 107 in 2023, 168 in 2022, 197 in 2021, 157 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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