Referral Center Clinical Coordinator- Telecommute

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Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

JOB SUMMARY: The Referral Center Clinical Coordinator (RCCC) facilitates the collaborative interdisciplinary process of case management encompassing assessment, planning, facilitation, care coordination, evaluation appropriate to the scope of licensure. The RCCC advocates for options and services to meet the patient's and family's comprehensive health needs through communication and available resources to promote quality cost-effective outcomes for the identified patient population.

The RCCC participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing Service FIRST behaviors in interactions with patients, families, and staff members.

MINIMUM QUALIFICATIONS:

Education/Licensure/Specialized Training:
a. Education: Graduation from an accredited school of Nursing with a Bachelor's degree in Nursing required.
b. Licensure/Certification: Licensed to practice nursing in the State of Texas. Relevant clinical specialty certification required within two years of employment. CCM certification preferred. c.Occasionally in office- required.

Work Experience: Five (5) years RN experience as appropriate to area assigned; One (1) year experience in Case Management, Quality Management, Coding or Discharge Planning preferred.

Management/Experience: One (1) year leadership experience preferred.

Equipment Operated: PC and typical medical equipment related to job duties.

SPECIAL REQUIREMENTS:

Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing /Composing: Correspondence, Reports

Bilingual Skills: Spanish preferred

Other Skills: Analytical, Medical Terms, Mathematics, PC, Word Proc

Work Schedule: Weekends, Holidays, Flexible, Travel, Eligible for Telecommute

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