Atlassian SME (REMOTE)

Other Jobs To Apply

No other job posts for this day.

Koniag Management Solutions, LLC, a Koniag Government Services company, is seeking an Atlassian SME to support KMS and our government customer. This position requires the candidate to be able to obtain a Public Trust. This is a remote opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag Management Solutions is seeking an experienced Atlassian Subject Matter Expert (SME) to provide technical expertise and leadership for our Atlassian suite of tools including Jira, Confluence, and other related products. The ideal candidate will have deep knowledge of Atlassian products, strong problem-solving abilities, and excellent communication skills to support our organization's collaboration, project management, and development processes.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Atlassian SME will be responsible for the administration, optimization, and strategic implementation of Atlassian tools across the organization. This role will serve as the primary technical resource for all Atlassian-related matters, providing guidance to teams, developing best practices, and ensuring optimal utilization of these tools. Principal responsibilities will include but are not limited to:

  • Configure, maintain, and administer Atlassian products (Jira, Confluence, etc.) according to organizational requirements
  • Design and implement workflows, custom fields, screens, and process automations to optimize team efficiency and collaboration
  • Provide technical support and troubleshooting for Atlassian applications, resolving complex issues and identifying root causes
  • Develop and document best practices, standard operating procedures, and usage guidelines for Atlassian tools
  • Plan and execute upgrades, migrations, and integrations with other enterprise systems
  • Evaluate, recommend, and implement Atlassian marketplace apps to extend functionality
  • Monitor system performance, identify bottlenecks, and implement solutions to improve stability and performance
  • Conduct training sessions and workshops for users of varying technical abilities
  • Collaborate with project managers, development teams, and business stakeholders to understand requirements and implement appropriate solutions
  • Stay current on new features, updates, and best practices related to Atlassian products
  • Manage user access, permissions, and security configurations
  • Create and maintain documentation in Confluence for processes, configurations, and system architectures
  • Support agile development practices by configuring appropriate board views, reports, and dashboards
  • Provide strategic input on the Atlassian roadmap for the organization
Education and Experience Required:
  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience)
  • Minimum of 5 years of experience with Atlassian products, including at least 3 years in an administrative capacity
  • Atlassian certifications (ACP-100, ACP-200, or similar) preferred
  • Experience with Jira Server, Data Center, and/or Cloud environments
  • Demonstrated experience configuring complex Jira workflows and Confluence spaces
Required Skills and Competencies:
  • Expert knowledge of Jira administration, including workflows, schemes, custom fields, and automations
  • Strong understanding of Confluence administration, templates, and macros
  • Knowledge of Atlassian APIs and integration capabilities
  • Familiarity with SQL for database queries and troubleshooting
  • Understanding of agile methodologies and how to implement them in Jira
  • Experience with Atlassian marketplace apps and their configurations
  • Strong problem-solving skills and ability to troubleshoot complex technical issues
  • Excellent communication skills, both written and verbal
  • Ability to translate technical concepts to non-technical audiences
  • Experience with server and cloud migration strategies
  • Knowledge of user management, including SSO, LDAP, and Active Directory integration
  • Understanding of security best practices for Atlassian products
Desired Skills and Competencies:
  • Experience with additional Atlassian products such as Jira Service Management
  • Experience with Atlassian Data Center deployments
  • Experience with enterprise-level Atlassian migrations
  • Scripting skills for custom automations using ScriptRunner or similar tools
  • Experience with REST API integration between Atlassian and third-party systems
  • Experience with performance tuning and scaling Atlassian applications
  • Knowledge of project and portfolio management using Jira Align or Advanced Roadmaps
  • Experience mentoring and training others on Atlassian best practices
Security Requirement:
  • Ability to obtain a Public Trust
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

Related Posts