[Remote] Retail Shortage Control - Part Time

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Note: The job is a remote job and is open to candidates in USA. Burlington Stores, Inc. is seeking a Shortage Control Associate to contribute to a secure shopping environment while delivering exceptional customer service. This role focuses on mitigating theft and ensuring safety in the store by engaging with customers and monitoring high-risk areas.


Responsibilities

  • Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
  • Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
  • Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
  • Create a secure environment and reduce opportunities for theft
  • Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
  • Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
  • Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
  • Understand the role you play in keeping your store and assets safe and secure
  • Provide support in training associates on shortage reduction programs and processes
  • Role-model safety as a top priority and address any unsafe practices promptly

Skills

  • Ability to maintain confidentiality is required
  • Ability to review, analyze and comprehend business trends
  • Ability to exhibit a positive demeanor, strong posture, and energetic greeting
  • Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
  • Excellent communication with customers and co-workers
  • Excellent leadership skills that support fostering productive business relationships
  • Ability to stand and walk for extended periods of time and to visually monitor store environment
  • 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
  • Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required
  • 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred

Benefits

  • Medical coverage
  • 401(k) plan
  • Up to 4 hours of paid time off annually after one year of service
  • Up to 8 paid holidays
  • Paid sick time in accordance with applicable law

Company Overview

  • Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer. It was founded in 1972, and is headquartered in Burlington, New Jersey, USA, with a workforce of 10001+ employees. Its website is https://www.burlington.com/.

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