2025 Summer Intern: WiFi Product Team

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About the position

Responsibilities

  • Advocate for the customer and drive the best customer experience through pain point identification, the customer journey process, and writing user stories.
  • Evaluate a market's value chain and Charter's ability to create a unique and defensible position.
  • Define market size and value available to Charter.
  • Recommend viable solutions that meet product and market needs.
  • Understand industry best practices including emerging technologies, competitive landscape, and consumer trends to guide organizational priorities.
  • Support the development of new features and services to drive business results.
  • Work with engineering teams, technology partners, product management peers, and marketing/business stakeholders on product definition and delivery.

Requirements

  • Must be enrolled in an accredited College or University graduating with a bachelor's degree between December 2025 - May 2026.
  • Must have at least a 3.0 GPA or greater in current program.
  • Ability to travel locally to Spectrum Intern development events and activities throughout the program.
  • Authorization to work in the U.S. without restrictions or need for Charter Sponsorship.

Nice-to-haves

  • Ability to work with cross-functional teams to achieve business goals and results.
  • Ability to analyze data, conduct market research and synthesize into recommendations.
  • Aptitude and eagerness to learn in a new environment and make an impact quickly.
  • Ability to communicate effectively with leadership and peers.
  • Ability to handle, prioritize and deliver on multiple projects and tasks.
  • Ability to create well-designed presentations, marketing material, training documents, etc. that would drive decision making, seek consensus and educate stakeholders on projects.
  • Proficiency with Word, Excel, PowerPoint.
  • Ability to work in a team environment.
  • Oral and written skills.
  • Organizational skills.
  • Problem-solving abilities.
  • Proficient in Software including Adobe, Microsoft Excel, and Microsoft Word.

Benefits

  • Professional development sessions
  • Networking opportunities
  • Mentorship
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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