Named Account Executive, Enterprise: Non-Profits

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<div><p style="text-align:left"><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Job Category</span></p>Sales<p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Job Details</span></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3"><b><b>About Salesforce</b></b></span></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><p></p><p></p><p></p><p><b>Job Description:</b><br/>As a Strategic Account Executive specializing in selling into Strategic Non-Profit organizations you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives.<br/><br/>You are the CEO of your business and you work strategically and methodically to quickly develop a P.H.D. in your customer’s business.<br/><br/>Join our dynamic team and help Non-Profit organizations leverage Salesforce solutions to enhance their operations and better serve their constituents. Apply today to be a part of this meaningful role.<br/><br/><b>About </b><a href="http://salesforce.org/" target="_blank"><b>Salesforce.Org</b></a><b>:</b><br/>Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and—above all—connections. <a href="http://salesforce.org/" target="_blank">Salesforce.org</a> powers the purpose of people dedicated to solving our world’s biggest problems. A global community of nonprofits and educational institutions relies on our technology to help them operate effectively, raise funds, and build more meaningful relationships with those they serve.<br/><br/><b>About the Role:</b><br/>As an established Strategic Account Executive, you know how to navigate through large organizations. You’re knowledgeable about your clients’ specific challenges and business objectives. You understand how to align your software offering to build a custom solution that your clients can’t live without. You understand what it means to sell a value based solution and engage/create alignment amongst Executives in the C-Suite, IT, and the Mission. Your storytelling skills are unmatched so presenting across multiple departments won’t be a problem for you. You excel in dynamic environments so shifting gears at a moment's notice and providing excellent customer service is what you consistently deliver.</p><p><br/><b>Your Impact:</b><br/>Success will be measured by overall performance in expanding existing/new accounts, with a keen emphasis on driving true Digital Transformation, all while delivering an exceptional customer experience</p><ul><li><p>Develop an in-depth understanding of Salesforce products and solutions.</p></li><li><p>Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.</p></li><li><p>Stay informed about industry trends and competitive offerings.</p></li><li><p>Develop key customer stakeholder relationships and drive customer satisfaction</p></li><li><p>Understand the challenges our customers are working to solve for and develop a strong pojnt of view as to how we can partner to help</p></li><li><p>Develop and drive the overall long-term strategy for the account, aligned to customer business objectives</p></li><li><p>Coordinate internal Salesforce resources to meet customer business needs</p></li><li><p>Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment</p></li><li><p>Share Salesforce value proposition for existing and/or new customers</p></li><li><p>Keep clients informed about new product features, updates, and enhancements relevant to their needs.</p></li><li><p>Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.</p></li><li><p>Address and resolve client issues in a timely and efficient manner.</p></li><li><p>Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations.</p></li></ul><p></p><p><b>Your Experience:</b></p><ul><li><p>Minimum of 7-10 years of full cycle SaaS closing experience</p></li><li><p>Outstanding communication and interpersonal skills.</p></li><li><p>Willingness and ability to travel to client locations as required.</p></li><li><p>Strong problem-solving and negotiation abilities.</p></li><li><p>You've built global engagement across multiple lines of business and broadened product support within an organization</p></li><li><p>You have experience (and should enjoy!) collaborating with internal team members like Solutions Engineers and Custom<b>er</b> Success Managers, Product Managers, and Co-Prime teammates</p></li><li><p>Financial Acumen</p></li><li><p>Solid career longevity and track record of success</p></li><li><p>Understands what an account plan/mutual close plan is and how it leads to success</p></li><li><p>Solid business acumen around forecasting and customer management</p></li><li><p>Self-motivated with a commitment to achieving and exceeding sales targets.</p></li></ul><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Unleash Your Potential</span></p><p style="text-align:left"><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and<span> </span></span><i>be your best</i><span>, and our AI agents accelerate your impact so you can<span> </span></span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Accommodations</span></p><p style="text-align:left"><span>If you require assistance due to a disability applying for open positions please submit a request via this </span><a href="https://careers.mail.salesforce.com/accommodations-request-form" target="_blank">Accommodations Request Form</a>.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><span class="emphasis-3">Posting Statement</span></p><p style="text-align:left"><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span><a href="https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal" target="_blank">Know your rights: workplace discrimination is illegal.</a><span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><h3></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h3></h3><h3></h3><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p>For New Jersey based roles, the base salary hiring range for this position is $132,650 to $177,450.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...