Virtual Receptionist

Other Jobs To Apply

Summary

Are you a friendly and detail-oriented professional with excellent communication skills? Our Los Angeles–based law firm is seeking a Virtual Receptionist to join our team and be the first point of contact for our clients. This role is ideal for someone who is bilingual (English/Spanish), highly organized, and committed to providing warm, professional service.

Schedule:

📅 Overnight Hours: 8:00 PM – 5:00 AM PST

🕐 Availability: 5–7 days per week

📘 Training Week: Mandatory training during regular business hours (8:00 AM – 5:00 PM PST) for the first week before transitioning to the overnight schedule.

Responsibilities:

- Answer incoming client calls in a friendly and professional manner.

- Ask basic questions to understand the purpose of the call.

- Accurately transfer calls to the right team member or department.

- Take clear, detailed messages and ensure timely follow-up.

- Assisting with data entry and other administrative support tasks.

What We’re Looking For

- Excellent English communication skills (C1/C2)

- Full bilingual fluency in English and Spanish (required)

- Prior experience in customer service, reception, or client support

- Exceptional communication and listening skills.

- Strong attention to detail and organizational abilities.

Why Join Us?

This is more than just a receptionist position—it’s an opportunity to grow with a dedicated legal team and make a real impact on the client experience. If you’re looking for a stable role where professionalism and empathy are valued, we’d love to hear from you.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...