Marketing Manager, Patient Access and Reimbursement US - California - Thousand Oaks

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<h2><b>Career Category</b></h2>Corporate Services<h2></h2><h2><b>Job Description</b></h2><div><p>Join Amgen’s Mission of Serving Patients</p><p>At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.</p><p>Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.</p><p>Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.</p><p></p><h2><b>What you will do</b></h2><p></p><p></p><p><span><span>The Copay Call Center Marketing Manager is part of the Affordability team and reports to </span><span>Associate Director </span> </span></p></div><div><p><span><span>This role </span><span>is responsible for</span><span> </span><span>strategy, </span><span>development</span><span>,</span><span> and ensuring affordability and access to therapies through the management of various patient </span><span>Affordability</span><span> programs enabling patients to get started on the prescribed treatment as quickly as possible</span></span><span> </span></p><p></p><div><p><b><span>Responsibilities for this role will include the following:</span></b><span> </span></p></div><div><ul><li><p><span><span>Manage copay and c</span><span>all center</span><span> </span><span>operations</span><span> that provide patient cost-sharing </span><span>assistance</span><span>, including method of grant issuance</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Assist</span><span> in development and implementation of copay </span><span>program strategies</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Collaborate with </span><span>Copay and Call Center</span><span> vendor</span><span>s</span><span> (via regular meetings, reports, and other communications) in </span><span>establishing</span><span> SOPs for patient affordability support service offerings (including points of entry)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop </span><span>copay program resources including relevant trainings</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Provide data analysis that drives program performance and consistent program improvements</span><span>, while managing KPI and dashboard metrics</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop tools and training such as affordability and access materials for HCPs, patients, caregivers, etc.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>MAC submission of </span><span>above brand c</span><span>opay </span><span>p</span><span>rograms materials</span><span>, including trainings </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Serve as an advisor Copay Program Support for e</span><span>ach</span><span> brand</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Evaluate opportunities across the entire PSP portfolio</span></span><span> </span></p></li></ul></div><p></p><h2><b>Basic Qualifications:</b></h2><p>Doctorate degree <br />OR<br />Master’s degree and 2 years of <span><span>c</span><span>all center</span><span> or patient support programs</span></span><span> </span><br />OR<br />Bachelor’s degree and 4 years of <span><span>c</span><span>all center</span><span> or patient support programs</span></span><span> </span>experience <br />OR<br />Associate’s degree and 10 years of <span><span>c</span><span>all center</span><span> or patient support programs</span></span><span> </span>experience <br />OR <br />High school diploma / GED and 12 years of <span><span>c</span><span>all center</span><span> or patient support programs</span></span><span> </span></p><p></p><div><p><b><span>Preferred Qualifications:</span></b><span> </span></p></div><div><ul><li><p><span><span>Self-starter, ability to work under limited supervision and coordinate multiple projects</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Demonstrates creativity and foresight in </span><span>anticipating</span><span> and solving complex project issues</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Confidence in working with various levels of staff</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience leading or being a part of a cross-functional project team</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience working with key internal or external partners, </span><span>establishing</span><span>, </span><span>communicating</span><span> and leading teams to timelines and project targets</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience critically evaluating process and </span><span>establishing</span><span> creative solutions</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Advanced skills with Excel and PowerPoint</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong project management skills, lead and run projects from concept to completion in a matrix and, at times, ambiguous environment</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong verbal and written communication skills; ability to clearly and successfully present information</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Quick learner, proactive, takes initiative, goal oriented and results driven</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong interpersonal skills, negotiation skills, active listening, and relationship management skills</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to influence others while fostering a value-based environment of high performance and fairness</span></span><span> </span></p></li></ul><p></p><h2><b>What you can expect of us</b></h2><p>As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.</p><p>In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.</p><h2></h2><h2><b>Apply now</b></h2><p><b>for a career that defies imagination</b></p><p>Objects in your future are closer than they appear. Join us.</p><h2><b>careers.amgen.com</b></h2><p></p><p>As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.</p><p></p><p>Amgen application deadline is November 30th for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.</p><p></p><p>Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.</p><p></p><p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p></div></div><p></p><p></p><p></p>.<p><b>Salary Range</b></p>131,773.00 USD - 178,372.00 USD

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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