Senior Manager, Operational Excellence, Communications, HR, and Operations

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About the position

Responsibilities

  • Establish GenAI prioritization mechanisms and formal stage gate review process.
  • Capture opportunities and clarify business/customer problem statements for custom AI build-out and 3rd party AI tool adoption.
  • Drive cross-functional engagement and alignment from idea to tech proof of concept, use case development, pilot, and deployment.
  • Work with the Value Realization Office to ensure impact is well defined and measured.
  • Facilitate internal COE communication and collaboration mechanisms.
  • Develop and implement corporate communication strategies to increase awareness of generative AI capabilities across McDonald's.
  • Build and nurture an internal community of GenAI enthusiasts and practitioners.
  • Organize regular internal and external GenAI-focused events and discussions.
  • Ensure AI Governance principles are reflected in mandatory trainings.
  • Create training materials and conduct sessions to familiarize employees with GenAI tools.
  • Collaborate with internal Change Management experts to communicate AI-driven impacts on career paths.

Requirements

  • Bachelor's degree
  • 4+ years of experience in management consulting or similar corporate experience
  • Experience in managing complex projects from inception to delivery
  • Experience driving strategy and influencing across complex, matrix-driven organizations
  • Experience with data and AI capabilities, platforms, and technology.

Nice-to-haves

  • Experience in consumer-facing businesses, especially foodservice or retail.
  • Strong project leadership skills.

Benefits

  • Sabbatical program
  • Tuition assistance
  • Flexible work arrangements
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