Data Entry Clerk/Customer Service Rep/Admin Assistant - USA BASED ONLY

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CES POWER is seeking a dedicated and detail-oriented Data Entry Clerk/Customer Service Representative/Administrative Assistant to join our dynamic team. In this multifaceted role, you will be responsible for ensuring the seamless operation of both our data management and customer service departments. This position is ideal for someone who thrives in a fast-paced environment, is adept at multitasking, and possesses strong organizational skills. You will play a crucial role in maintaining accurate data entries, assisting customers with their inquiries, and providing administrative support to various teams within the organization. The right candidate will have a positive attitude, excellent communication skills, and a strong commitment to delivering high-quality service. At CES POWER, we value innovation, collaboration, and commitment to excellence, and we are looking for someone who shares these values. If you are looking for an opportunity to grow your career and make a genuine impact in a supportive environment, we want to hear from you! Join CES POWER and be part of a forward-thinking team that prioritizes integrity and fosters a culture of professional development and growth.


Responsibilities
  • Perform accurate data entry and maintain data integrity across various systems.
  • Handle customer inquiries via phone, email, and in-person with professionalism and empathy.
  • Assist with administrative tasks such as scheduling appointments, managing files, and organizing documents.
  • Support the sales team by entering orders and processing customer information efficiently.
  • Prepare reports and documentation as needed to support business operations.
  • Maintain an organized workspace and ensure all customer interactions are logged appropriately.
  • Collaborate with team members to enhance customer satisfaction and streamline processes.
  • High school diploma or equivalent; additional education in office administration or related field is a plus.
  • Proven experience in data entry, customer service, or administrative roles, preferably in a fast-paced environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and data entry software.
  • Strong attention to detail and accuracy in all tasks performed.
  • Excellent verbal and written communication skills.
  • Ability to multitask and prioritize in a busy work environment.
  • Strong problem-solving skills and a desire to assist customers effectively.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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